At ALMUSLIM QURAN, we strive for 100% customer satisfaction. If for any reason you find yourself dissatisfied with your purchase, we are committed to resolving the issue promptly and fairly. Our refund policy is designed to ensure that you feel confident in your decision to enroll in our online classes.

Conditions for Refund
To be eligible for a refund, please adhere to the following conditions:

Contact Us: Notify us of your intention to request a refund by emailing info@almuslimquran.com within 30 days from the date of purchase. Include your order details and the reason for your dissatisfaction.

Reasonable Use: We expect customers to have made a reasonable effort to engage with our services before requesting a refund. This may include attending classes, accessing course materials, or seeking assistance from our support team.

Refund Process
Upon receiving your refund request, our team will assess the provided information and determine eligibility for a refund. If approved, we will initiate the refund process. Please note the following:

Refund Method: Refunds will be issued to the original payment method used for the purchase.

Processing Time: It may take 5-7 business days for the refunded amount to reflect in your account, depending on your payment provider’s policies.

Partial Refunds:
In some cases, we may offer partial refunds based on the extent of service utilization.

Contact Us
If you have any questions or concerns regarding our refund policy, please don’t hesitate to contact us at info@almuslimquran.com. We are here to assist you and ensure your satisfaction with our services.